Nurse call management software has become increasingly sophisticated enabling modern nurse call systems, which were previously manual, to become fully automated through an array of advanced applications.
Among the most important backbone technologies supporting these systems is Real Time Location System (RTLS). Integrating RTLS offers numerous advantages and opportunities to improve efficiencies and patient satisfaction, collect key data and positively impact outcomes. The following is the first in a multi-part series describing six ways connected intelligence derived from Real Time Location Systems data is revolutionizing traditional caregiver interactions.
Enhance Nurse Call Interactions
When a patient presses the nurse call button for assistance, the nurse’s focus is on attending to the patient’s needs vs. pressing the call cancel button which could be difficult to reach depending on the bed location and equipment around it. Additionally, manual nurse call cancellation challenges the ability to accurately report on patient visits and responses to nurse call requests as well as complaints such as “I pressed the button and nobody showed up” if a caregiver forgets to manually log the visit. With RTLS, nurse calls are cancelled automatically as soon as the nurse enters the room. This provides instant, verifiable reporting and eliminates the need for the nurse to perform sometimes heroic physical feats which may be required to find and press a hard-to-reach call button. Automated call cancellation has been shown to improve patient and staff satisfaction at numerous facilities who have integrated RTLS into their nurse call systems. Automated nurse call cancellation is a simple technological innovation that is reaping big rewards among hospitals who have made the move to automate nurse call interactions using RTLS.